
Should you require assistance from check-in then please arrive at least one hour prior to departure. You should arrive at the airport car parks at least 2 hours prior to departure if you require assistance from here. Please remember that even if you are fairly mobile, there can be long distances within airports and therefore assistance might still be required. If we do not receive advance notice of your requirements we promise to make all reasonable efforts to accommodate you but you may have to wait a little longer for assistance. A representative from our service provider will arrive to provide assistance or you may be redirected to the host desk after check-in if you are able to walk this short distance.

If a passenger wishes they can go directly to their Check-in desk and inform airline staff during their check-in that they have requested assistance. On arrival at Glasgow Airport, passengers can use the Help Points detailed below to gain assistance or can go to the Special Assistance Host Desk in Main Terminal check-in area (adjacent to the escalators) or in the check-in area in T2 where there is another Help Point. This includes from Car Park 1 and 2 as well as car and taxi drop off/pick up points and bus stands.įor more information on travelling with a hidden disability please see 'Hidden Disability' section below. Assistance will be provided free of charge to and from all of the on airport arrival points up to the departure point at the gate and likewise for the return journey.
